Frequently asked questions

If you have any questions, please don't hesitate to contact us by phone, email, or contact form. We would be more than happy to answer any questions you may have.

  • Do I need to be at home during cleaning?

    All of our cleaners go through a background check and are highly trustworthy. We’re happy to clean your home at the most convenient time for you, whether that means you’ll be there or not. If you do want to be home while we’re cleaning, we’ll try our best to cause minimum disruption to your daily life.

  • Can I have the same cleaners every time?

    Yes, we can certainly accommodate your request to have the same cleaners sent to your home on each visit. Just be sure to let us know in advance so that we can plan accordingly.

  • How long will take to clean my house?

    The amount of time it takes for us to clean your house will depend on what services you require from us as well as the particulars of your home. If you need more clarification, please give us a call at +44 160 443 4500 and one of our helpful consultants will give you an estimate.

  • How much does it cost to deep-clean my house?

    The cost of our house deep cleaning services will be determined by the services you require from us as well as the specific details of your home. We’ll provide a cost estimate before cleaning, so there are no surprises when you receive the bill.

  • What payment methods do you accept?

    We accept payments via card, bank transfer, cheque, or cash. We will provide a receipt upon receiving payment.

  • Do I have to buy cleaning supplies and equipment?

    No need for you to go out and buy anything! We will provide all of the necessary cleaning supplies and equipment for your house cleaning service. All you have to do is sit back and relax.

  • What happens if I am not satisfied with the cleaning service?

    If you are not satisfied with the cleaning service provided, please let us know and we will work to rectify the situation as soon as possible. Your satisfaction is our top priority.

  • Can I change the date and time of the cleaning service?

    Yes, you can reschedule your cleaning service. Please notify us at least 24 hours in advance.

  • Are your cleaning methods safe for children and pets?

    All of our cleaning solutions are safe for children and pets to be around after the house has been cleaned. You can rest assured that there is no risk of irritation or any harmful side effects.

  • What areas do you cover?

    Our cleaning services are currently available in Northamptonshire and the surrounding areas. We’re committed to bringing them to other cities as well. We appreciate your patience as we continue to expand our reach.

  • Is it worth hiring a professional cleaning company?

    Hiring a professional house cleaning company is definitely worth it! Our professional cleaners will clean your house more thoroughly, removing any dirt and allergens from your home.

  • How many cleaners will you send?

    The deep cleaning teams usually consist of 2 to 4 cleaners, depending on the size of your house. We can send more cleaners if necessary to make sure your cleaning is completed on time.

  • Do I have to cover any parking fee?

    No! We will cover the cost of transportation to your house as well as the parking fee.